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Visit the Green Room Jaffe: Hear the Podcast
case studies
Pushing the Envelope

Pushing the Envelope

Verizon Reaches Out to Small Businesses

By: Frank S. Washington

It’s no secret that big …

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marketing tips
Marketing Spending Based on the Customer Database

Sixteen percent of Volvo Rents’ customers account for 89 percent of the company’s business. As a result, 89 percent of the marketing budget is devoted to that 16 percent.


Consumers Wielding More Influence Over Brand Decisions

Kodak began offering a high-quality printer that saves up to 50 percent on ink cartridge costs not long after it discovered that the cost of ink was the No. 1 consumer dissatisfaction with home printing.

video
The Army Charges Ahead

The Army Charges Ahead

Challenge: Call to Arms

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from the magazine »

Anatomy of an Eco-Makeover

Jeff Baker turned his company upside down to become sustainable and socially responsible. So why did he keep it a secret for so long?

By: Elaine Appleton Grant

Jeffrey Baker’s company does not look like a green business. To get to his Image 4 offices, you inch delicately past ditches dug for a mile down Candia Road, swerving away from jackhammers and excavation rigs doing interminable construction in this developing section of Manchester, N.H. From the outside, the company’s one-story brick building screams 1970s industrial — not 21st century sustainability. Inside, a chaos of trade show exhibits greets you.

This is “sustainability central?” Perhaps.

Image 4 manufactures trade show exhibits and what Baker calls “branded environments” — the banners, signs, displays, even the furniture that companies use to announce …

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